Privacy Policy and Practices

Protecting your privacy is a priority at Neravaarivo. This policy outlines how your personal data is collected, used, and safeguarded under POPIA and other applicable South African laws.

Information We Collect

We collect only necessary personal data for the purposes of consultation, communication, and site functionality.

• Personal identification details such as your name, address, and contact information.
• Information you provide through our contact forms or consultation requests.
• Usage details and technical data (like browser type or device), collected automatically via cookies.
• Any feedback, queries, or communications you share with us directly.

How We Use Your Information

Your information is used only for providing consultation, supporting communication, and fulfilling legal obligations.

• Processing consultation or information requests efficiently.
• Improving the support experience by facilitating tailored responses.
• Responding to regulatory, legal, or administrative obligations, as required by law.
• Conducting secure communication and protecting you from unauthorised access.

Legal Basis for Processing

Our data processing aligns with POPIA and other relevant South African requirements.

We process your data on the basis of consent, fulfilment of contract, legal compliance, or legitimate interest obtained through your inquiry, as outlined in this policy.

Sharing Information

We do not sell or share your data except as strictly required below.

• Limited sharing with professional advisors or IT providers assisting in maintaining our site’s functionality, under strict confidentiality.
• Fulfilling legal or regulatory obligations, such as responding to court orders if necessary.
• Protecting our rights, safety, or property, including the prevention of fraud or abuse.

Data Security

We apply organisational and technical measures to safeguard your personal data, including secure storage, limited access, and regular review of security protocols. In case of a data breach, you will be notified as required by law.

Your Rights

Under POPIA and South African law, you may access, correct, or request deletion of personal data we hold about you.

• Request access to your personal data held by us.
• Request corrections or updates to inaccurate personal information.
• Request deletion of information where permitted by law.
• Withdraw consent for processing data, as allowed by regulations.

Cookies and Tracking

Our website uses cookies to enhance your browsing, gather analytics, and personalize your visit. You may manage or block cookies using your browser settings.

Cookie Policy Cookie Policy

Contact Us

For privacy questions, concerns, or exercise of your rights, please contact our responsible team below.

Policy Updates and Changes

This privacy policy may be revised periodically. We will update the policy date shown and inform you of key changes when required.